Refund Policy

Returns & Exchanges

Because of personal the nature of our products - sales on all our products are final. If there are errors on our part, we will be happy make it right at no additional charge to you. Please contact us at info@lilypadsreusableproducts.com and we will make it right!

Lost or Stolen Products

Unfortunately, we are not responsible for lost or stolen packages. Once we turn your order over to Canada Post it is out of our hands. If you selected a tracked and insured service and the tracking shows that it was delivered, but you did not receive it, please contact Canada Post to file a claim.

Contact Us
For support, please contact us at: info@lilypadsreusableproducts.com